First off, I was hired into the company as a GSA, working and solving problems with people who were much more experienced than I, they looked at me like a retarded puppy that basically had to fend for myself while they chuckled at my incompetence of knowledge of the system. However, I learned, and boy did I learn fast. I eventually took on this demeanor that no matter what, I wasn't going to let this stressful job get a hold of me and that I was going to be the best. And that I did. I speed weaved all day, utilized all my weapons, and called back-ups as a last resort. I MASTERED guest service, was able to learn everything and answer guest problems, even found ways to help guest that ETL's didn't even know. I became GREAT at my job. However this is where my problem starts....

Problem-
At my store we NEVER have a cart-attendant. The one we have works 330 to 730 m-f, and then leaves because he is a special needs person. By him being a special person, he doesn't lift moderate things, doesn't clean restrooms if it stinks, throws temper tantrums when someone steps into his space. Subsequently, he does gets carts the time he is here. I find myself getting carts all-day long, or sacrificing a cashier to do it and that sucks.Especially when you are in the desert of Arizona! I get penalized for not being in the front and outside getting carts. I get penalized for calling too many code ones when I send a cashier outside to get carts, and I get penalized when there are too many carts outside or the trash is over flowing! WHAT AM I SUPPOSED TO DO!?

I am trained everywhere, and no compensation. I mean, at first, I thought of it as free training, and that I should take each and every learning process as a developmental opportunity, however, because I am like that, I feel like my talents get abused. I learned food ave, starbucks, photo, and even learned cash office (kinda still in process). And they don't acknowledge all the work I do for them. The thing that @#$% me off is learning photo. I was kind of nervous learning it because they told me that the equipment was worth hundreds of thousands of dollars and I shouldn't mess up, blah blah blah, but then, they give me a 1-day shift to learn it, while I was GSTL, and gave me a shift of photo the next day. (note I was GSTL & didn't learn any of photo because of Gstl responsibilities) I feel like I get stretched above and beyond my core roles. I mean I know photo now, not because of Target's support and will to get me trained throughput, but because my will as a person, and not to mention, it took a lot of manuals and wrecking guest's pictures before I got a good grip of it. But I didn't like being in that predicament.

Executives, LOD's are LAZY! I have had several instances when they have asked me to do their restroom checks or handle problems myself at Guest Service in which I've called for their assistance over and over and they reply, "can I call you?" Like, NO you can't call me, I need you here for assistance! While the guest is throwing CD's at me because I refuse to override the Federal Copyright Law. I've even seen my executive sitting on his A$$ in the break room watching G4 and eating sandwiches for 3 hours while leaning back and asking me to do his daily restroom checks. Standing outside watching me get a whole lot of carts by myself after closing time, he didn't help, offer to help, send me help, and I didn't have cash office done yet. ( No cart attendant remember?)

Worst and worst, I have been passed up for promotion 3 times for GSTL, they have hired 3 people since I've been GSA. And every time I ask, they say they don't have any team lead positions open. I am better than any of the GSTL's they put above me and it upsets me the most! My senior team lead, even said I was one of the hardest working team members working there, and he had appreciated all the hard work I do. Yet, I don't see that they do. I don't get great team cards, no recognition, anything! I guess they just appreciate me? Ugh I don't know. I set the record for my store by getting 12 redcards in a day, then felt ethically wrong about it later, then I decided to make my team get the most redcards and we are #3 in our district for conversion. I feel like a horse with no glorification at all. Like going above and beyond my core roles is practically a given. I don't feel appreciated and I can't wait to put fourth efforts elsewhere. I just need to pay for my Apartment for now. Target sucks!

There are many more problems, and I can pretty much write until my face turn blue about things I go through. However I am still a full-time student, with dreams of becoming a Medical Doctor one day and I am going to use this as a learning lesson, but I have to deal with it now. Ugh. Just wish it wasn't so HARD! :(