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Wal-Mart Stores

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Industry:Department Stores/Superstores
HQ'ers: Bentonville, AR
Website:www.walmartstores.com
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From The TrueInsider Team
Greetings Walmart employees! Why do you use TrueInsider?
Hello Walmart employees! This is the TrueInsider team here. We want to say thank you for the community that you’re starting to build on TrueInsider. We will be joining the conversation from time to time to get your feedback on the site. As a first topic, we would like to better understand the reasons you use TrueInsider. Do you use it because you feel it is a safe forum to speak up? Because you like interacting with your fellow employees? Do you contribute because you hope management is reading the posts?

If you would like, please provide the location of your store (or general location, such as “Los Angeles area”) and your position or department.

Thanks!

The TrueInsider Team 66 people have commented. Add your voice...
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C.Y.A.
that's the name of the game anymore at wal*mart! I'm just wondering if it is the same all across the country or not, all of this rush rush rush! hurry hurry hurry stuff!!! You have 2 hours to unload a truck not matter how big or how small, whether you have 2 associates or 8. Since we met the deadline, now they say hey it's only 1500 pieces it needs to be done in an hour and half. It doesn't matter we will never win or be good enough, every time we meet a deadline they are going to raise the bar.........only problem with that is we ARE human and there is a point that we WILL NOT BE ABLE to meet the expectations. we are expected to run from the minute we clock in until we leave, it has really gotten out of hand. I do like my job but the demands and the added jobs they keep coming up with on top of what is expected everyday is TOO MUCH. You know the old saying you can ride a good horse to death............they about have us all ready for the glue factory. I wish upper management and I don't just mean the assistants, I mean H.O. upper management would come do our job for 2 weeks without the 3 or 4 days on and 3 or 4 days off (in a row even) with the worn out equipment and being understaffed half the time and do it to the extent they expect us to do it in, I don't think they could handle it. I know for a fact they couldn't day in and day out for years!
we all have a breaking point. and the rudeness at our store of management, they are making threats and smart *&# comments on a regular basis. I was told that not all stores are like this, I would really like to know are they??????? 12 people have commented. Add your voice...
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Task manager and stock times are seldom right!
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Cell phone/texting policy
So today at our shift meeting, asset protection reminded us of our cell phone/texting policy.

"Cell phones may not be carried by anyone besides zone managers, co-managers, and asset protection associates. We only carry them because we need a way to contact 9-1-1 in case of a code white or to call the police in case of an asset protection situation. Remember, there are cameras everywhere in the store, and we can see associates who attempt to text while on the clock, you will be coached, etc if we catch you."

Now, I'm a young guy who texts on a regular basis. However, I DO NOT text while on the clock... the only reason my cell phone is carried is because I use the alarm clock function for breaks, meal periods, and at certain times for when I am to take my medication.

But what really makes me mad about "only mangers can have cell phones" is that MANAGEMENT ABUSES THEIR OWN POLICY! Countless times I've seen managers acknowledge and respond to a text message while on the SALES FLOOR and in front of CUSTOMERS! To me this looks totally unprofessional... and rude for associates, who like me, do not text while on the clock.

Managers, if you want your workers to follow your policies, set a good example for them. Texting is a big problem in my store... maybe if they actually ENFORCED IT and managers didn't text during our meetings, people would listen. 24 people have commented. Add your voice...
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I start my first day as a ZMS for Hardware, Bedding, and Furniture...
So I start work at wal-mart for the first time tomorrow. Interesting as it may, I will be a ZMS. Can anyone tell me how their ZMS's act? what are their typical work schedules (Hours) and what, in your stores, do they do and not do? what do you think they should do and what do you think they shouldn't do? Also any information on the ZMS position would be greatly appreceiated, as the personnel manager didn't give me much of the information when i accepted the position. Thanks 12 people have commented. Add your voice...
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Anyone else think the new evaluation sheet is a crock?
I recently had my yearly evaluation and was surprised to discover how it's changed! We now have four levels! Now there is a tier for role model? Problem is that it's impossible to reach! The ONLY reason I didn't get it? Because no one is scheduled to work WITH me when I'm scheduled! What a crock! I helped do most of the training of one of the newest associates in my department, not good enough. I also work with other associates for at least half of my shift, every day. Not good enough. So because I can work without help, I'm not good enough to be a role model. Whatever. 37 people have commented. Add your voice...
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Task management!!!
There are good and bad sides for task management. BAD SIDE-Some of the associates working at this store don't pull there end of their work. Management shouldn't tell the associates how many hours they have for the department they are working. For instance, dept 40 calls for 5 hrs and its only has 2 hrs of work. They will take the full 5 hrs so they wouldn't help out in other depts. GOOD SIDE-Management is able to keep track on the associates and will know if there are doing there part of the work. 15 people have commented. Add your voice...
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Circumventing Lunch Laws with Split Shifts
In the past year my stores new store manager or perhaps someone in a high authority, has taken to scheduling split shifts for associates. The reason that they are doing this is so that they can get around the legal requirements of our states lunch laws which are very particular about when lunches are taken and for how long. Rather than scheduling a 10 hour shift, which never would have been done before, they are scheduling two 5 hour shifts. Many 8 hour shifts normally would require a second meal period of at least 30 depending on when they are scheduled during the day. That made scheduling difficult. Now, up to ten hours or more can be schedules with breaks in between of 1-2 hours, usually just 1 however. This is happening even for part-time associates who get no more than 24-28 hours a week. First off, does this sound legal, does it sound ethical and should the store be reported for labor law violations? 1 person have commented. Add your voice...
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Full time and getting your hours cut? Ask questions.
If you are a full time associate and you expect a full 40 hour week you should understand that full-time means 34-40 hours. If you are wondering why you are getting 36 hours and the store is till hiring then please get a manager to sit with you in front of a computer and show you the way the scheduling system works. It really is pretty simple once it is well explained, but a good explanation really can only be understood when looking at the staffing plan version of the TMAT. It shows how shifts are meant to overlap at the busiest parts of the day to better serve the customers at those times. it is sometimes easier to see this in the graph format taht the TMAT provides.

One good example would be the 2pm to 7pm shift that overlaps by 2 hours with the 5pm to 11pm shift in the deli. Most people would think "Why not make this a 2pm to 11pm shift and give it to a full-time associate?" The answer is that 2 hour overlap between 5pm and 7pm. These hours are commonly the busiest hours for a deli and often for the store. Having 2 people in the deli for this 2 hour stretch is better for customer service and, indeed, for morale, because the team in the deli has enough people to cover the business. Oddly you end-up 2 people stronger. If it had been a full-time associate during this key time, they would have been at lunch during at least on hour of this time period. You go from having 2 associates covering to NO associates covering. This is good for no one and a bad use of labor.

Full-time associates are the back-bone of the company. We could not work without them. A core group of strong full-timers supported by a quality group of part-timers is the way to cover a store with success and customer service in mind.

When you have a question of this type, ask it. I am not saying you can't voice your opinion here or somewhere else, but wouldn't it be more effective to actually get an answer to your question? You can complain or find answers. Pick one. The open-door at Wal-Mart works. It is the ONLY way our company got this strong. If your manager sucks, go to a different one. We are all human. I am a manager who likes to make sure my associates know WHY we do the things we do. I have bad days. The open door is so that, if I have a bad day someone can point that out to me and I can get better. More importantly it is so that associates can get answers to questions that affect their lives. Thank you for reaing my humble comments 8 people have commented. Add your voice...
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Hot Issue
Keeping our overtime, not having to take it off
is it legal for walmart to tell us to take our overtime off the clock 35 people have commented. Add your voice...
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